Privacy Policy

Last Updated: April 12, 2025

1. Introduction

SOVERN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the SOVERN platform and related applications (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express interest in obtaining information about us or our Services
  • Participate in activities on our Services
  • Contact us

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Job title and company
  • Mailing address
  • Password
  • Contact preferences
  • Payment information

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity but may include:

  • Device and usage information
  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Information about how and when you use our Services

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as business partners, marketing partners, and publicly available sources.

3. How We Use Your Information

We use the information we collect or receive:

  • To provide, operate, and maintain our Services
  • To improve, personalize, and expand our Services
  • To understand and analyze how you use our Services
  • To develop new products, services, features, and functionality
  • To communicate with you, including for customer service, updates, and marketing purposes
  • To process your transactions
  • To find and prevent fraud
  • For compliance, legal process, and law enforcement purposes

4. Disclosure of Your Information

We may share information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
  • Legal Obligations: We may disclose your information where we are legally required to do so.
  • Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or as otherwise required by law.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our Services and improve your experience. When you access our Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our Services.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you
  • The right to request that we correct any inaccurate personal information
  • The right to request that we delete your personal information
  • The right to withdraw consent
  • The right to opt-out of marketing communications

If you wish to exercise any of these rights, please contact us using the contact information provided below.

9. International Data Transfers

Our Services are operated in the European Union. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored, and processed in the EU. By using our Services or providing us with any information, you consent to this transfer, processing, and storage of your information in the EU.

10. Children's Privacy

Our Services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

SOVERN
Email: privacy@sovern.eu
Address: [Your Business Address]